Air
Charter Brokers
So what can a good air charter broker bring to your air
charter trip? The short answer is quite a lot.
The longer answer includes issues like competitive
rates, contingency planning, organizing all the logistics
of a trip, and how to get customers to their destination in
the wee hours of the morning if the weather won't permit the
flight.
While operators are strongly inclined to
use the aircraft in their own fleet, it can be strongly argued
that a broker is more inclined to look for the right tool
for the job, meaning the correct aircraft for your
trip.
 How
do you pick a good air charter operator in the first place?
Some are a whole lot safer and better equipped than the airlines.
Some are not. An experienced broker knows how to find the
answer to this question. A diligent broker will take the time
to call the FAA to check on any violation history, and the
nature and severity of anything discovered. This is very definitely
"value added."
Brokers can handle the details of trip planning
when you don't have the time to do so. The broker will survey
most aspects of the trip, obtaining copies of FAA flight
certificates, literature about the aircraft or airplane
to be used, as well as backup aircraft available. In addition,
the broker will usually review the operator's flight manifests
for FBOs, mileage enroute, anticipated departure and arrival
times, and plans for overnight arrangements for aircraft and
crew.
What does the operator carry for insurance?
What level coverage does your company expect for your senior
people? Often policy riders must be constructed for certain
trips. Most air charter brokers have dealt with related
insurance issues enough to know when and where to inquire.
They know how apparent problems can be solved quickest and
at the least expense.
In short, the charter broker is representing
your interests. Use them as such! Work with them. Ask them
questions. Insist on answers. Help them plan all the details
of your trip (not just the airplane part). This is what they're
really good at - service.
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